Privacy Policy

EliteTrax

At EliteTrax, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or purchase products. By using our site, you agree to the terms outlined below.

Information We Collect

We may collect the following information when you interact with our website:

Personal Details: Name, email address, phone number, shipping/billing address.

Order Information: Products purchased, payment details (processed securely by third-party providers), and order history.

Website Usage Data: IP address, browser type, and activity on our site, collected through cookies or similar technologies.

How We Use Your Information

We use your information to:

Process and fulfill product orders.

Respond to inquiries and provide customer support.

Send updates about your order, delivery, or requested services.

Improve our website and offerings based on customer feedback and browsing data.

Send promotional emails or updates only if you have opted in.

Sharing of Information

EliteTrax does not sell your personal information to third parties. We only share data when necessary to:

Complete transactions (e.g., with payment processors or shipping companies).

Comply with legal obligations.

Protect the rights, property, or safety of EliteTrax, our customers, or others.

Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and track how visitors use the site. You can adjust your browser settings to block or delete cookies, but this may affect site functionality.

Data Protection & Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use industry-standard practices, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Request access to the personal data we hold about you.

Request corrections or updates to your information.

Request that we delete your personal information (subject to legal and transactional requirements).

Opt out of promotional communications at any time by following the unsubscribe link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites (including Swisstrax.com). We are not responsible for the privacy practices or content of these sites. Please review their policies when visiting those websites.

Updates to This Policy

EliteTrax may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions about these Terms and Conditions, please contact us:

EliteTrax

📧 Email: [email protected]

📞 Phone: +1 817-697-2622

📍 Address: 2010 Churchill Downs Ln, 76262 Roanoke Texas

We’re here to ensure your experience with EliteTrax and Swisstrax flooring products is professional, transparent, and reliable.